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3-star hotel Check-in 15:00 · Check-out 11:00

The Coach House Suffolk

Experience 4.7-star hospitality at The Coach House Suffolk. Enjoy spacious, beautifully decorated rooms, exceptional breakfast, and friendly staff. Conveniently located in Carlton Colville, close to attractions like Africa Alive and The Broads National Pa

Chapel Rd, Carlton Colville, Lowestoft NR33 8BL, United Kingdom View on map
9.4/10
Exceptional Based on 336 recent guest reviews
Free Wi-Fi Breakfast Free parking Accessible Pet-friendly
What recent guests emphasize

Enjoyable stays with attentive service and comfortable, accessible rooms

Guests appreciate the friendly staff, well-maintained and accessible accommodations, and excellent breakfast offerings. The property is suitable for travelers seeking a welcoming, relaxed environment with easy parking and pet-friendly policies.

Guests often praise

  • Attentive, friendly, and helpful staff who go above and beyond to accommodate guests
  • Clean, spacious rooms with comfortable beds and quality furnishings, including fully accessible facilities
  • Excellent breakfast options, including cooked-to-order meals and generous continental buffet
  • Dog-friendly environment with staff welcoming well-behaved pets warmly
  • Atmospheric bar with reasonable prices and occasional live music enhancing the stay

Worth knowing

  • The hotel grounds are noted as needing some maintenance, although work appears ongoing
  • No pool or fitness center facilities on site
  • Breakfast seating may require pet owners to stay in the restaurant rather than the breakfast room
  • Parking is ample and convenient, and the location is easy to find
  • No business center or fitness amenities available

Best for

  • Visitors seeking accessible accommodation with attention to mobility needs
  • Travelers who value personable service and clean, comfortable rooms
  • Guests traveling with pets, particularly well-behaved dogs
  • Those looking for a convenient base to explore nearby sights and national parks
  • Visitors who appreciate a quality breakfast included in their stay
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About this property

Welcome to The Coach House Suffolk

The Coach House Suffolk is a hidden gem located at Chapel Rd, Carlton Colville, Lowestoft NR33 8BL, United Kingdom. With a commendable rating of 4.7, it offers a warm and inviting experience for guests seeking both comfort and quality services. The hotel combines accessibility features, elegant décor, and excellent amenities, making it an ideal choice for both leisure and business travelers.

Guests have consistently praised the hotel's spacious rooms and tasteful design. Sylvia Thorogood, a satisfied visitor, shared her experience in a fully accessible room that was meticulously maintained and equipped with everything necessary for an enjoyable stay. The cozy beds, blackout curtains, and efficient heating provided a truly comfortable retreat.

The attention to detail does not stop at the rooms; the bar area comes alive with vibrant entertainment, as noted by Jeff Hyde who enjoyed a delightful night of live music. The breakfast offerings have also garnered rave reviews, emphasizing that meals are freshly prepared to cater to a variety of tastes. Stephen Whitney highlights the delectable breakfast options available, complemented by the welcoming demeanor of the attentive staff.

Vicky Fraser's impromptu getaway exemplifies the hotel's accommodating spirit, ensuring that all guests feel at home—even those traveling with pets. Each visit to The Coach House Suffolk seems to promise not just a pleasant stay, but the potential for special lasting memories, as indicated by the many returning guests like Audrey Richards, who notes the exceptional service at this three-star hotel that rivals five-star standards.

Throughout the property, the staff's friendliness is a common thread woven through each guest's experience. Be it the manager welcoming guests or the housekeeping team maintaining cleanliness, their dedication contributes significantly to the hotel's positive atmosphere. Visitors like Michaela Jones and Ian Sabey describe the establishment as not only beautiful and clean but also a place that feels like home.

Surrounded by attractions, The Coach House Suffolk provides a perfect base for exploring the region. From the wildlife adventure at Africa Alive to the family fun at Pleasurewood Hills Theme Park, and the scenic beauty of the Broads National Park, guests have ample opportunities for recreation and exploration. With its excellent accessibility, pet-friendly policies, and kid-friendly environment, it serves as an ideal location for families and individuals alike.

In summary, The Coach House Suffolk stands out as a remarkable destination with its high-quality service, comfortable accommodation, and ambiance that feels welcoming and friendly. Whether traveling for business or leisure, guests can look forward to a truly enjoyable stay. It’s a place where every member of the team is dedicated to ensuring that your experience is nothing short of exceptional.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Breakfast
Free parking
Accessible
Pet-friendly
Kid-friendly
Restaurant
Bar
Smoke-free

Not available at this property

Pool
Business center
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

ST
sylvia thorogood Jul 23, 2025
10

We booked our stay in April for a May visit. Required a room with a walk in shower for mobility issues. The room we had was room 5 which was fully accessible and oh boy was it an excellent room. Everything a fully disabled person would need( which we didn't). Comfy beds,black out curtains, electric radiator for chilly evenings. Very spacious and beautifully decorated. The ladies kept it so clean and replenished everything on regular basis. The whole hotel is disabled friendly and welcomed well behaved dogs. Again the furnishings were amazing. Super breakfast in superb breakfast room.Served by wonderful staff, the amazing duo of Debs and Mandy deserve a special mention,nothing was ever too much trouble. The restaurant is beautifully decorated. The food is excellent with a regular menu plus specials each day. Fish Fryday is a real bargain. Every meal has above average portions,way too much sometimes! All of the staff were helpful and friendly.We must mention Mike(Mikey) who can solved any minor issue that you might have whilst entertaining you at the same time. The only negative comment that we would make is the grounds do need some TLC but that clearly is a work in progress. We highly recommend this hotel,easy to find,ample parking.

JH
jeff hyde Jul 20, 2025
10

We stayed here for just one night and really enjoyed our stay. The room was a good size and had good amenities. The beds ( twin room) were comfortable. The bar was great and had live music ( Friday night, brilliant duo) Breakfast in the morning was excellent. Special mention to Mikey the manager who ensures things run smoothly. Well done sir.

SW
stephen whitney Jun 15, 2025
10

just home from 5 nights at the coach house and what a lovely place it is. the rooms are of a good size and very clean. ALL the staff are friendly,courteous,professional and nothing is too much trouble the breakfasts are absolutely delicious,cooked to order and plenty of choice regarding cereal,fruit etc. i will not hesitate to book at the coach house again when i am in the area

VF
Vicky Fraser Jun 13, 2025
10

I booked this hotel as a last minute get away with my husband and dachshund and I was pleasantly surprised. We were warmly greeted by Dannie who personally showed us to our room and made sure we knew how to work the heating and were happy with the room. After settling into the room (double with extra bed/sofa in the chalet at the side of the hotel) we decided to go to the bar for a drink. Again staff were friendly and very dog friendly. In the evening we ate in the restaurant which I had already pre booked. The staff were very attentive and a request for extra gravy was not a issue and arrived quickly by friendly staff. The room we were staying in was very clean and fresh, comfortable good sized bed and large walk in shower. Breakfast was included in the room price with continental breakfast buffet style and breakfast cooked to order with a variety of choices including traditional English cooked breakfast or kippers or pancakes to name a few options. They even offered my dog a sausage of his own.The fresh fruit salad at the buffet was lovely with at least nine different fruits chopped up. As we had a dog with us we were required to sit in the restaurant rather than the breakfast room which wasn't a problem, because the cooked breakfast was served quicker than I had expected, I had gone to the other room to make some toast. One of the members of staff spotted me and said to enjoy my breakfast whilst it was hot and she would bring my toast through. Really kind gesture. Check out was easy and again greeted by friendly staff. I will definitely be back and would recommend.

IS
Ian Sabey May 25, 2025
10

What a find. Beautiful, clean and great decor. All the staff were attentive and friendly. We choose to eat too on our stay and that was definitely a good choice. Would highly recommend amd we will be viditing again- Ian & Cheryl

AR
Audrey Richards May 10, 2025
8.0

The Staff at this hotel are absolutely amazing .It might be a three star hotel but it is five star service. The food is excellent.The location is great whether using buses or driving . The hotel is in a lovely setting which is situated right next door to The Transport Museum which is a great day out.I have returned 4 years running which speaks for itself

EO
Ellen Osborne May 02, 2025
10

Just returned from 2 night stay. Spotlessly clean room lovely comfy bed & fluffy towels. Lovely friendly staff. Variety for breakfast. Can reccommend.

MJ
Michaela Jones Apr 23, 2025
10

We had an overnight stay here as we were house viewing in the area. What an absolute gem of a place. Accommodation is lovely, comfortable bed & lovely big fluffy towels. The staff are absolutely amazing, they were friendly & welcoming, bar prices very reasonable and the breakfast all freshly cooked fabulous. We will definitely be regular visitors to the restaurant once we move to the area and they are dog friendly

Location & neighborhood

Where you'll find The Coach House Suffolk

Lowestoft, United Kingdom

Based on sightseeing, recreation, and getting around

  • Oulton Broad North 52 min Walk
  • Oulton Broad South 37 min Walk
  • Marsh Lane 7 min Walk
  • Norwich Airport 46 min Car · 1 hr 22 Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Lowestoft. Distances are rough real-world times, not straight-line.

Broads National Park 8,859 reviews

Broads National Park

United Kingdom

4.7 · National Park
Pleasurewood Hills Family Theme Park 4,559 reviews

Pleasurewood Hills Family Theme Park

Leisure Way, Lowestoft NR32 5DZ, United Kingdom

3.9 · Theme Park
Africa Alive 3,842 reviews

Africa Alive

Whites Ln, Kessingland, Lowestoft NR33 7TF, United Kingdom

4.5 · Zoo
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